Submitting Personal InformationWhen you supply any personal information to Prosharp (for example as you register) we then have legal obligations towards you in the way we deal with that data. We have to collect the information fairly and, if you wish, let you know what information Prosharp holds about you, what that information is used for, and whether we will pass the information on to anyone else.
Use of Personal InformationAs Prosharp services expand, there will be more opportunities to enhance the services provided to you and improve the way the site can help you. From time to time we may provide you with details of other services and products which may be of interest to you and offer you the opportunity to subscribe to them. Prosharp will keep a record of information provided by you for internal admin purposes.
OrderingFullfilling your order in a fast and timely manner is important to us. We sometimes share your delivery and contact details with suppliers and couriers only. This is for ease of shipment of your order and faster delivery to you.
By ordering from Prosharp you consent to Prosharp sharing your delivery and contact details with our suppliers and delivery companies.
The only time we may disclose your information is if we are obliged by law.
We care about you and your privacy.
Prosharp is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Prosharp may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2018.
What we collectWe may collect the following information:
* contact information including email address
* demographic information such as postcode, preferences and interests
* other information relevant to customer surveys and/or offers
What we do with the information we gatherWe require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers, newsletters or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
SecurityWe are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websitesOur website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal informationYou may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
29 Prospect Place
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.